Better Life Tribe

Privacy

Privacy Policy

Effective Date: 18 January 2025

Better Life Tribe Pty Ltd (“BLT”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our website, platform, or services, you consent to the practices described in this Privacy Policy.

1. Scope of this Privacy Policy

This Privacy Policy applies to all users of the BLT website, platform, and services. It explains how we handle personal information in compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and the requirements of Square as our payment processor.

2. Information We Collect

We may collect the following types of personal information:

2.1 Personal Identifiable Information (PII):

  • Name
  • Email address
  • Phone number
  • Residential or mailing address


2.2 Payment Information:

  • Credit or debit card details (processed securely through Square)
  • Transaction history


2.3 Technical Information:

  • IP address
  • Browser type and version
  • Operating system
  • Cookies and usage data

2.4 Affiliate Information (for Affiliates):

  • Bank account details for commission payments
  • Tax File Number (TFN) or other identifiers (if required for compliance)


2.5 KYC Information (if required):

In compliance with legal and regulatory obligations, we may collect and verify:

  • Government-issued identification (e.g., passport, driver’s license, national ID card)
  • Proof of address (e.g., utility bills, bank statements)
  • Tax File Number (TFN)


2.6 Other Information:

Any information you voluntarily provide during communication with BLT (e.g., feedback or support requests).

3. How We Collect Information

We collect personal information through the following methods:

3.1 Direct Collection:

  • When you sign up for our platform
  • When you subscribe to our services
  • When you participate in our affiliate program


3.2 Automated Collection:

  • Through cookies and tracking technologies when you visit our website


3.3 Third Parties:

  • Information from payment processors such as Square

4. Use of Your Information

We use the collected information to:

  • Provide, operate, and improve our platform and services
  • Process payments and manage subscriptions
  • Verify identities as required under KYC regulations
  • Administer our affiliate program, including commission payouts
  • Communicate with you about updates, promotions, and service announcements
  • Comply with legal and regulatory obligations

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information. However, we may disclose your information to:

5.1 Service Providers:

  • Payment processors such as Square for secure transaction processing
  • IT and hosting providers

5.2 Legal and Regulatory Authorities:

  • When required to comply with legal obligations, subpoenas, or court orders

5.3 Business Transfers:

  • In the event of a merger, sale, or acquisition

6. Data Storage and Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

  • Payment and sensitive information, including KYC data, are securely stored and encrypted.
  • BLT does not store full credit or debit card details, which are processed directly through NAB gateway.

7. Cookies and Tracking Technologies

  • We use cookies to improve your experience on our website, analyze usage patterns, and deliver targeted advertisements.
  • You can manage your cookie preferences through your browser settings.

8. International Data Transfers

If you access our services from outside Australia, your personal information may be transferred to and processed in Australia or other countries where our service providers operate. We take reasonable steps to ensure your information is protected.

9. KYC Compliance and Retention

  • We collect KYC information to comply with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) laws.
  • KYC data is stored securely and accessed only by authorized personnel.
  • KYC data is retained for the minimum period required by law and securely deleted or anonymized afterward.

10. Eligibility

Our services are available only to individuals who are 18 years or older. By using our platform, you confirm that you meet this age requirement. BLT does not knowingly collect personal information from anyone under 18 years of age.

11. Your Rights

Under the Australian Privacy Principles, you have the right to:

  • Access your personal information and request corrections
  • Withdraw consent for certain data processing activities
  • File a complaint if you believe we have breached your privacy

To exercise these rights, contact us at: https://bltribe.org/contact-us

12. Third-Party Links

Our platform may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.

13. Compliance with Square’s Requirements

  • Payment processing is handled securely through Square. By using our platform, you agree to Square’s Privacy Policy: https://squareup.com/legal/privacy.
  • We adhere to Square’s compliance requirements, including fraud prevention and data security protocols.

14. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. Continued use of our services constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Better Life Tribe Pty Ltd
https://bltribe.org/contact-us

Acknowledgment

By using BLT’s services, you acknowledge that you are at least 18 years old and have read, understood, and agree to this Privacy Policy, including the collection and retention of information for KYC purposes.